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5 Direct Response Commandments You Should Be Aware Of

In the world of direct response marketing, we have some non-negotiable rules.

What if I told you that no matter whether you're writing letters, emails, ads, or even TV commercials, there are certain principles that always apply?

Author:
Vesna Vukanovic Dumanovic,
Account Manager

It's not about the medium; it's about mastering the principles. And once you do, there's no limit to what you can achieve in the world of direct response marketing.

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Commandment 1: Don’t ever imply an offer – make it loud and clear

"The offer is the heart of your campaign. Make it irresistible." - Dan Kennedy

In the direct response marketing world, there's a crucial distinction you need to understand – the difference between your product or service and your offer. Often, what you think needs fixing isn't the real game-changer.

Have you ever chosen one product over another because the deal just felt... better? Maybe it wasn't even about the price. Perhaps it was the promise of something more, something that spoke to you personally.

Why do people pay $5 for a coffee at a chic café when a fast-food joint sells it for a buck? It's the same coffee, right? Wrong. It's not about the coffee; it's about what comes with it. The cool ambiance, the trendy music, the feeling. That's the offer.

Take a fitness coach. One offers standard sessions. Other crafts offer that include personalized diet plans, exclusive online resources, and a community. It's more than fitness training; it's a lifestyle change.

And let's talk about the Ridge Wallet. They didn't just sell a wallet; they sold a lifestyle. Their campaign wasn't about storing your cash and cards; it was about efficiency, style, and joining a community of like-minded individuals. They understood their audience and crafted an offer that spoke directly to their aspirations and values.

The key lies in understanding what motivates your audience. What do they value? Convenience? Exclusivity? Knowledge? Once you know this, you create offers that make them feel they’re seizing an opportunity, not just buying a product or service.

Remember: A good offer can overcome mediocre marketing, but even the best marketing can't compensate for a bad offer.

Commandment 2: Put some passion into your writing

“Copywriting at its best is a simple conversation that connects products with people.” - Joanna Wiebe

People make decisions based on emotions, justified by logic. Get under the skin of your audience. Who are they? What keeps them up at night? Your copy should be a mirror in which your audience sees their own desires, fears, and hopes reflected. Remember, people may forget what you said, but they'll never forget how you made them feel.

It's one thing to list problems; it's another to vividly illustrate them. When Moxie Lash created an ad with a man struggling to put on false lashes, they did more than showcase a product – they highlighted a common struggle in a way that was both amusing and relatable. Laughter is a universal language. By adding a touch of humor to their ads, Moxie Lash broke down barriers, making their product approachable and memorable. The message was clear: if a man can do it, so can you.

Dan Kennedy, a master of the direct response realm, often says, "The ultimate aim of your copy is not to impress, but to resonate." Your message should be crystal clear. Forget jargon and complex language; speak to your audience as you would to a friend. The mantra is simple: if your grandmother can't understand it, it's too complicated. Your words should be as straightforward as a path leading directly to action.

Remember: In the direct response world, your copy is your voice, your handshake, and your eye contact. Make sure it's strong, clear, and resonant.

Commandment 3: CTA - don't let people procrastinate

Urgency in direct response marketing, my friends, is a tool often misunderstood. It's not about squeezing your audience or applying undue pressure; it's about shining a spotlight on an opportunity that's simply too good to let slip through their fingers. It's a subtle, yet profoundly influential distinction.

Limited-time offers create a sense of urgency, a crucial factor in decision-making. When people believe they have all the time in the world to make a decision, they are more likely to procrastinate or forget about it altogether. By introducing a time constraint, you compel people to act promptly. This is particularly effective in situations where the consumer already has an interest or need for the product or service.

In direct-response marketing, clarity is king. You must tell your audience the exact steps they need to take, with no guesswork involved. Lay it out, step by step.

Sometimes, even the most unconventional approaches can spark engagement. Take, for instance, the Lung Association's bold campaign that featured the statement 'for more information on lung cancer, keep smoking.'

Dare to go beyond ‘By Now’, provoke thought and action, leave an impact, resonate…

Remember: There may be moments when creative and unconventional strategies can capture attention.

Commandment 4: Forget the flash, it all comes down to the sale

"Don't let anything distract you from the sole purpose of advertising." - David Ogilvy

In the world of direct response marketing, there's a fundamental principle that should never be forgotten: your primary mission is to sell. Plain and simple. This essential commandment, echoed by marketing legend David Ogilvy, serves as a constant reminder to remain unwaveringly focused on the ultimate goal - driving sales.

Direct response marketing focuses on triggering a response, be it a click, a call, or a purchase. It's measurable, which means you can see just how effective your ad is. It's not about how flashy your ad is or how many likes it gets on social media. It's about the bottom line – does your campaign bring in the dollars?

In a world where everyone's attention span is shorter than a tweet, it's tempting to go all-in on creative stuff. But here's the deal – creativity is fantastic, but it should never steal the show from the main act, which is making that sale happen.

Remember: It's not about the glitter, it is about real numbers. They guide your decisions, validate your strategies, and ultimately determine your success in the competitive landscape.

Commandment 5: Tracking and data - It's not a guessing game. It's a science

How do you know if your marketing endeavors are hitting the mark? The answer lies in data – the lifeblood of effective direct-response marketing. With this data in hand, you can tweak your strategy to optimize performance continually. Not like this is a choice, more like…you must.

In direct response marketing, data is your compass. You need data – cold, hard numbers – to unveil the truth behind your campaigns. It reveals which paths lead to success and which require adjustment. The key is not only to capture data but to interpret it and, most importantly, to act on it. If your efforts are yielding good results, fantastic! Use the data to make informed changes that propel you toward even better results.

Remember: In direct response marketing, the journey isn't static - it's a constant evolution. Measure, analyze, adapt, and thrive.

So, whether you're crafting a simple email or producing a YouTube ad, keep these commandments close to your heart.

Vesna Vukanovic Dumanovic, Account Manager

Armed with a PhD in Knowledge Management, as well as insatiable curiosity and a can-do attitude, Vesna is an organizational powerhouse on our team. As a veteran in project management, there's no question or task you can throw at her that she wouldn't be able to tackle. That's why she's the go-to resource for education, development, and support not just for our team but for Inceptly's clients.

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