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This legal services ad looks like a podcast - and it’s a masterclass in selling💵

Why “just talking” might be the smartest CTA strategy yet

YouTube ads. We've seen 'em all, right? Product demos, founder stories, before-and-afters. But every once in a while, an ad comes along that makes you sit up and take notice.

This month, it's a legal services ad for Case Connect that's got everyone talking, and you've probably seen it too.

Author:
Alex Simic, Creative Director

Now, I know what you're thinking: "Alex, a legal ad? Really?" But hear me out. What makes it stand out is that we're listening in on a casual conversation between two people chatting about their accident claims. It's like eavesdropping at a coffee shop, except this conversation is designed to sell you something - and it's doing it damn well.

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What's really interesting here is how they're leveraging the podcast-style format that's been blowing up lately. But Case Connect takes it a step further. Both 'hosts' are positioned as potential users, people who could be dealing with the same issues as the viewers. It's a clever twist that cranks up the relatability factor to eleven.

Let's break this ad down and see why it's working so well:

Why this ad hits every direct response note

1. Relatable scenario

The ad kicks off with a conversation about car accident claims. It's immediately relatable for anyone who's been in an accident or dealt with insurance companies. Smart move.

2. Problem-solution structure

We start with a problem (low insurance offer) and quickly introduce the solution (Case Connect's AI calculator). It's Direct Response 101, but executed so naturally you barely notice it.

3. Social proof

One character shares their success story ($52,000 claim). It's not just telling you the service works; it's showing you through a 'real' person's experience.

4. Educational element

The ad educates viewers about the claim process, positioning Case Connect as the smart alternative to dealing directly with insurance companies. It's adding value beyond just selling a service.

5. Addressing objections

"Is it too late?" "Are there middlemen involved?" These common objections are addressed organically in the conversation. It's preemptive objection handling at its finest.

6. Demonstration of value

The real-time use of the calculator, showing a dramatic difference in claim amount ($5,000 vs $47,000), is a powerful demonstration. It's one thing to tell people they could get more money; it's another to show them exactly how much more.

7. Ease of use emphasis

The ad hammers home how easy and quick it is to use Case Connect. They're reducing perceived barriers to action, making it seem like a no-brainer to at least check it out.

8. Call to action

The CTA is seamlessly integrated into the conversation. It doesn't feel like you're being sold to; it feels like a friend giving you a helpful tip.

9. Urgency creation

The dialogue creates a sense of urgency by emphasizing the potential money left on the table without using this service. It's FOMO, but for legal services.

Now, here's what's really interesting about this ad - it's walking a fine line with compliance. The dramatic increase in claim amount could potentially raise eyebrows with regulators. But they've crafted their message carefully, presenting it as a comparison tool rather than a guarantee.

The takeaways: Ads that feel real drive real action

So, what can we learn from this ad? A few key takeaways:

  1. Conversation-based ads can be incredibly effective for delivering complex information in a digestible way.

  2. Using relatable scenarios and characters can help viewers see themselves using your product or service.

  3. Addressing common objections within the ad can reduce barriers to conversion.

  4. Demonstrating value in real-time (like using the calculator) can be more powerful than just stating benefits.

  5. Integrating the call-to-action naturally into the conversation can make it feel less pushy.

This ad proves you don't need high production values or celebrity endorsements to create an effective YouTube ad. What you need is a clear understanding of your audience's pain points, a compelling solution, and a natural way to present it.

For those of you looking to create similar ads, remember - the key is authenticity. While this is clearly a scripted conversation, it feels natural because it's based on real scenarios your audience might face. Start by understanding the conversations your potential customers are already having about their problems, then craft your ad to feel like a natural part of that conversation.

Remember, the goal isn't to create an ad that looks like a podcast - it's to create an ad that delivers your message as effectively as a natural conversation would. Get that right, and you're well on your way to creating YouTube ads that not only get viewed but drive real action.

Applying the Case Connect formula: From relatable talk to real results

Now, let's talk about how you can apply this to your own campaigns. Whether you're selling software, services, or physical products, there's something to learn here:

1. Know your audience's language

Notice how the characters in this ad talk like real people, not corporate mouthpieces. They use phrases like "I'm a little bummed" and "Oh, my god." It's casual, it's relatable. When was the last time you really listened to how your customers talk about their problems? That's the language you should be using in your ads.

2. Turn features into conversations

Instead of listing out features, this ad weaves them into the dialogue. The AI calculator, the database comparison, the ease of use - it's all there, but presented as part of a natural conversation. How can you turn your product features into talking points?

3. Use contrast for impact

The ad creates a stark contrast between the initial offer ($5,000) and what the calculator suggests ($47,000). This dramatic difference makes the value proposition crystal clear. What's the before-and-after in your product or service? How can you highlight that contrast?

4. Make it easy to take action

The ad emphasizes how quick and easy it is to use the service - "You can do it right now on your phone." They're removing every possible barrier to action. How can you make it dead simple for your audience to take the next step?

5. Create a sense of community

By presenting the ad as a conversation between friends, it creates a sense of shared experience. It's not just a company talking to you; it's peers helping each other out. How can you foster this sense of community in your ads?

Have in mind - this style of ad isn't just effective; it's also relatively cheap to produce. No fancy sets, no expensive talent. Just two people having a conversation. It's a reminder that sometimes, the most effective ads are the ones that feel the least like ads.

But let's be real - this approach isn't without its challenges. Striking the right balance between natural conversation and effective marketing isn't easy. It requires a deep understanding of your audience, a clear message, and the ability to write dialogue that doesn't sound forced or fake.

And then there's the compliance issue. If you're in a regulated industry like legal services or finance, you need to be extra careful about the claims you make, even in a conversational format. Always run your scripts by your legal team before production.

So, what's the bottom line here? The podcast-style ad format is a powerful tool for connecting with your audience on a more personal level. But like any tool, its effectiveness depends on how you use it.

As always, the key is to test and iterate. Try out this format, see how it performs compared to your usual ads. Tweak the script, play with different scenarios. Find what works for your unique audience and offering.

Remember, in the world of YouTube advertising, the only unforgivable sin is being boring. This ad is anything but boring, and that's why it's working so well.


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Want to brainstorm with us on new ways to scale your business with YouTube Ads (and other performance video platforms)?

Join us for a free YouTube ad brainstorming session here:

Alex Simic, Creative Director

Alex Simic is the person responsible for all creative work that stands behind Inceptly since stepping into his role in 2022. He comes from the role of the Media Buying Team Lead and Strategist behind some of Inceptly’s biggest successes. He has collaborated with the biggest names in the Direct Response industry, whether as a Senior Account Manager & Media Buyer or Creative Director. His main goal is bridging the gap between Media Buying and Creative, ensuring that the videos Inceptly produces are data-based and giving our clients the best chance at achieving success.

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